Privacy Policy
Effective date: May 28, 2026
DriveShareGo ("we", "us", or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have regarding your data when you use our peer-to-peer car rental platform.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, list a vehicle, make a booking, or contact us for support. This may include: • Your name, email address, phone number, and profile photo • Driver's licence images uploaded during the booking process • Vehicle information for listings (make, model, year, photos, location) • Payment and banking details for host payouts • Messages and communications sent through the platform
2. How We Use Your Information
We use the information we collect to: • Provide, operate, and improve the DriveShareGo platform • Process bookings and communicate between hosts and renters • Send booking confirmations, availability alerts, and service notifications • Verify identity and ensure the safety of all users • Enforce our Terms & Conditions and prevent fraudulent activity • Respond to your questions and provide customer support
3. Sharing of Information
We do not sell your personal information. We may share your information only in the following circumstances: • Between hosts and renters as necessary to complete a booking (e.g. contact details, licence image) • With service providers who assist us in operating the platform (e.g. email delivery, file storage) • When required by law, regulation, or valid legal process • To protect the rights, property, or safety of DriveShareGo, our users, or the public
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. If you request account deletion, your data is retained for a 90-day grace period before permanent removal, during which you may contact us to restore your account. After this period, all associated data is permanently deleted.
5. Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS), secure file storage, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking
DriveShareGo uses cookies and similar technologies to maintain your session, remember your preferences, and analyse platform usage. You can control cookie settings through your browser, though disabling cookies may affect the functionality of certain features.
7. Your Rights
You have the right to: • Access the personal information we hold about you • Correct inaccurate or incomplete information • Request deletion of your account and associated data • Withdraw consent where processing is based on consent To exercise any of these rights, please contact us at the address below.
8. Children's Privacy
DriveShareGo is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Continued use of the platform after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our Contact page or reach out to us directly at support@drivesharego.com.